Emails are too long and include unneeded information – Control the message. The more you add, the more you leave it up to the reader to determine what’s important. Don’t give them that control or wasted their time trying to interpret and decipher what you want them to know.

Don't bury the lead! – our whole lives we’ve been told not to be too upfront and aggressive. But in professional written communications, that approach wastes everyone’s time. Put the ask upfront. Aside from saving time, this will allow the reader to read the rest of the email with the ask in mind.

Highlight the most important information – make it impossible for your reader to miss the most important information.

Take the time to write a short email – the discipline to keep it short ensures a better product. Mark Twain said it best, “I didn’t have time to write a short letter, so I wrote a long one instead.” Using guardrails forces you to decide what’s good and what gets cut.

Practice the FIRST™ method over and over – good communication habits take practice to get better. Be persistent.

Reinforce best practices with feedback on emails – if you’re rolling this out in your company, you want to reinforce it in your employees. In your weekly one-on-one, take a moment to give a bit of email feedback.

Depends on your team, your role, and the functions you perform for your organization. Contact Us and we will develop the optimal program for you and your team.

We believe the best communications happen in person. If that's not possible, online—Zoom, Webex, etc—is an effective and efficient alternative.

Absolutely, after every session we are on call and available for 1 month to support you or your team. We don’t succeed unless everyone improves their communications by adopting the FIRST™ Communications skills and behaviors. It takes 3 weeks to adopt a new behavior. We will be with you for 4.

During the program we will cover case studies and relevant “real world” examples. After the program you and your team will have access to Writing templates, Presentation key principles, and Meeting “Best practices”.

NalesEd™ partners with Credly to administer digital badges exclusively to Program attendees. Why a Digital Badge?

It visibly demonstrates a commitment to all employees (current and future), as well as their and the firms success.

1. Being recognized, via a digital badge, for the skills earned on the job is an effective way to encourage all employees to keep growing and show initiative. These credentials can be shared through learning portals and professional social networks like LinkedIn, and can even encourage healthy competition.

2. By offering training and development on the job, and then issuing digital credentials as proof of that learning, employees will join a network of qualified who can learn and adapt to whatever jobs are needed, enhancing their value to themselves and their organization.

3. Enhancing human skills like writing, presentations and meeting management provides increased security as these skills increase each employee’s ability to quickly and seamlessly transition to management.